AI Voice Assistant FAQs | Features, Pricing, Integrations & More

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How AI Outbound Calls Are Being Taken Advantage Of

1. Robocalling Scams:
Scammers use AI-driven outbound calling systems to automatically dial thousands of numbers at once. These robocalls often impersonate legitimate companies, banks, or government organizations to trick people into giving up personal information, money, or access to their devices.

2.Caller ID Spoofing:
AI systems can also spoof caller IDs to make it appear like the call is coming from a trusted number or even a local area code. This increases the chances that people will pick up and engage with the call.

3. Automated Phishing:
AI is being leveraged to mimic human voices with incredible accuracy, making it easier for scammers to conduct phishing schemes. They can use AI to build trust, convincing recipients to share sensitive information like passwords, credit card numbers, or social security details.

4. Subscription Traps:
Some AI-driven outbound calls offer "free trials" or sign-ups for services that, once confirmed, can lead to ongoing subscription charges or unwanted services. These calls are designed to trap recipients into agreeing to something they didn’t intend.

How Your AI Voice Assistant Company Stands Apart

Your AI Voice Assistant is NOT involved in any outbound calling scams.
Here’s how we differentiate:

1. No Outbound Calls:
Your AI voice assistant is designed to never initiate unsolicited calls. It’s only used for services where the customer has opted in and is seeking assistance. We only respond to inbound queries, not initiate random calls.

2. Data Privacy:
Unlike AI scams that gather sensitive data for malicious use, our company prioritizes data security. Our AI does not store, sell, or misuse personal information. Customers' data is kept private and only used for the service they request.

3. Transparent Use:
Your AI voice assistant is built with transparency and consent. We make sure customers are fully aware of how the system works and what to expect, ensuring no surprise calls or unexpected charges.

4. Ethical Technology:
Your AI Voice Assistant is developed with an ethical framework that complies with all legal and regulatory standards. It respects all communication laws, such as the Do Not Call Registry, and avoids violating telemarketing rules.

How to Stop Spam Calls

While our company doesn’t engage in outbound calling, there are ways for people to protect themselves from spam calls in general:

1. Register on the National Do Not Call List:

In many countries, there is a Do Not Call Registry where people can register their phone numbers to prevent unsolicited marketing calls. Be sure to check your country's regulations.

2: Enable Carrier-Specific Features:
Many phone carriers now offer built-in services to block spam calls or label them as potential spam. Examples include AT&T's Call Protect, Verizon's Call Filter, and T-Mobile's Scam Shield.

3. Don’t Engage with Unknown Numbers:
If you receive an unsolicited call from a number you don't recognize, don't answer it. If it’s important, the caller will leave a message.

4: Report Suspicious Calls:
If you do answer a spam call or receive one from a suspicious number, consider reporting it to the relevant authorities or the Federal Trade Commission (FTC) in the U.S. to help prevent future scams.

Conclusion

Spam calls are a significant concern, but AI technology doesn’t have to be part of the problem. Our company’s AI voice assistant is designed with integrity and customer protection in mind, ensuring that our business practices respect user privacy and regulatory standards.

Educating consumers on how to protect themselves from spam calls, while also making it clear that our company doesn’t engage in outbound calling, will build trust with your audience and help safeguard their privacy.