Everyday business calls
FAQs, lead capture, information gathering and scheduling
Answer • Capture • Schedule
✓ Standard YAIVA voice library
✓ Available
Compare all three YAIVA AI Voice levels side by side. See the differences in conversational capability, voice options, voice cloning, real-world call handling, and per-minute pricing.
Choose the level of AI that fits the way your business handles calls. All three plans can answer, capture leads and schedule appointments — the difference is how advanced and natural the conversation becomes.
| Compare | Essential YAIVA GPT 5.6 $0.69/min | MOST POPULAR Professional YAIVA GPT 4.1 $0.89/min | Premium YAIVA GPT RT 2.1 $1.19/min |
|---|---|---|---|
| Best For | Everyday business calls | More complex customer conversations | Most natural conversational experience |
| Handles | FAQs, lead capture, information gathering and scheduling | Detailed questions, multi-step instructions, nonlinear conversations and stronger reasoning | Natural back-and-forth, interruptions, pacing, expression and conversational nuance |
| Core Experience | Answer • Capture • Schedule | Understand • Investigate • Assist | Listen • Understand • Respond Naturally |
| Voice Library | ✓ Standard YAIVA voice library | ✓ Standard YAIVA voice library | ✓ Premium realtime voice collection |
| Voice Cloning | ✓ Available | ✓ Available | Not currently available with Premium Realtime AI |
Everyday business calls
FAQs, lead capture, information gathering and scheduling
Answer • Capture • Schedule
✓ Standard YAIVA voice library
✓ Available
More complex customer conversations
Detailed questions, multi-step instructions, nonlinear conversations and stronger reasoning
Understand • Investigate • Assist
✓ Standard YAIVA voice library
✓ Available
Most natural conversational experience
Natural back-and-forth, interruptions, pacing, expression and conversational nuance
Listen • Understand • Respond Naturally
✓ Premium realtime voice collection
Not currently available with Premium Realtime AI
See how each YAIVA level can handle everyday calls for electrical and HVAC companies—from straightforward scheduling to simple pre-visit assistance and more natural real-time conversation.
“Hi, some of the outlets in my kitchen aren’t working. Can someone come out?”
“Absolutely. I can help you with that. May I get your name and the address where service is needed?”
“Sure. It’s John. The address is 123 Main Street, Clearwater, Florida.”
“Thank you, John. Let’s find an available appointment for you.”
Answered the call, identified the service need, captured the customer information and moved the caller toward scheduling.
“Several of the outlets along my kitchen counter stopped working.”
“I can help with a quick check before we schedule service. Have you checked your electrical panel to see if a breaker has tripped?”
“I looked at it, and one of the breakers looks like it may have tripped.”
“Okay. If you’re comfortable doing so, you can reset that breaker once. If it trips again or the outlets still don’t work, leave it off and I can help get an electrician scheduled.”
Used a simple, business-approved pre-visit check to assist the caller, then moved the conversation toward service when the issue was not resolved.
“My AC isn’t cooling. I checked the thermostat—actually, hold on, the screen just went blank.”
“Okay, that’s helpful. If your thermostat uses batteries, you can check those first.”
“Wait—I just changed them and the screen came back on, but the air still doesn’t feel cold.”
“Got it. Since the thermostat is back on but the system still isn’t cooling, let’s get a service visit scheduled for you.”
Provided the same kind of simple pre-visit assistance while adapting naturally as the caller interrupted and the situation changed.
Think about the conversations your business receives every day. Straightforward calls fit Essential. Professional can provide simple, business-approved pre-visit assistance when appropriate. Premium adds that capability with the most natural real-time conversational experience.
The electrical and HVAC calls above are simply examples. If your business receives phone calls, talks with customers, captures leads, answers questions or schedules appointments, YAIVA can help.
YAIVA can be trained around your business, your services, your common customer questions and the way you want calls handled.
From a one-person local business to a busy office with a full staff, your AI Assistant can become part of the way your business answers, assists and follows up with callers.