AI RECEPTIONIST FOR SMALL BUSINESS YOUR BUSINESS ANSWERS. EVEN WHEN YOU CAN'T.
Give your small business a professional AI receptionist that answers calls 24/7, responds to customer questions, captures leads, and books appointments. Whether you're busy helping another customer, working in the field, or closed for the day, YAIVA helps keep your business available when customers call.
DON'T JUST READ ABOUT IT. TEST IT.
Talk to Jessica right here on the website and experience how an AI assistant could respond for your own business.
She'll ask for your name, company name, and a few basic details.
She'll step into the role of an AI assistant for your company.
Ask questions, request an appointment, or give Jessica a real-world scenario.
NEVER MISS ANOTHER BUSINESS CALL.
When a customer calls your small business, they want an answer. If you're busy, on a job, or closed for the day, that call could turn into a missed opportunity. YAIVA's AI receptionist helps you stay available to callers 24 hours a day, seven days a week.
It could have been a new customer, an appointment, a service request, or a question that led to a sale.
YOUR PHONE SHOULD KEEP WORKING WHEN YOU CAN'T ANSWER IT.
An AI receptionist for your small business can answer incoming calls when you're busy, unavailable, after hours, or already speaking with another customer. Instead of sending every unanswered call straight to voicemail, YAIVA can give callers a professional conversation, collect their information, and help them take the next step.
Give customers a professional response when you or your staff can't personally answer the phone.
Your AI answering service can respond to callers, answer common questions, and collect important details even when your office is closed.
Collect caller names, contact details, and the reason for each call so your business can follow up with potential customers.
Depending on your setup, your AI receptionist can help schedule appointments, initiate follow-up, or transfer callers to your team.
Keep your small business available to callers with 24/7 AI call answering, lead capture, and appointment assistance.
WHAT YOUR AI RECEPTIONIST CAN ACTUALLY DO.
Your small business needs more than a basic answering machine. YAIVA's AI voice receptionist can be configured to answer customer calls, capture leads, schedule appointments, provide business information, and support your team. Here's how it works.
Answer Incoming Calls
Give customers a professional greeting and helpful response when you're busy, working with another customer, or unavailable to answer the phone.
Answer Customer Questions
Provide answers using your approved business information, including services, operating hours, service areas, policies, and frequently asked questions.
Capture & Qualify Leads
Collect caller names, contact information, service requests, and other details your team needs to evaluate and follow up with new opportunities.
Schedule Appointments
Help customers book appointments using your connected calendar, available time slots, and scheduling rules.
Handle After-Hours Calls
Keep your business reachable after closing time, on weekends, and when your team is unavailable. Callers can still ask questions and leave important information.
Automate Follow-Up
Depending on your configuration, trigger CRM updates, notifications, confirmations, and follow-up workflows based on the conversation.
Transfer Calls To Your Team
When a customer needs a person, your AI receptionist can follow your configured transfer and escalation rules to connect the caller with your team.
Choose A Custom AI Voice
Select a voice that fits your business or explore optional voice cloning to create a more personalized customer experience. Availability depends on your setup.
ONE AI RECEPTIONIST. BUILT AROUND YOUR BUSINESS.
YAIVA can be configured around your services, hours, scheduling process, and customer needs. The goal is to help callers get useful answers and move forward even when you can't personally answer the phone.
MORE THAN AN ANSWERING SERVICE. AN AI RECEPTIONIST THAT CAN ASSIST.
Small businesses have several ways to handle incoming calls, from voicemail and basic message-taking services to live receptionist teams. YAIVA offers another option: an AI receptionist configured around your business that can answer questions, capture customer information, and help callers take the next step. Features vary by service and configuration.
Answer & Relay.
A basic message-taking service gives callers someone to speak with and passes their information to your business. More advanced live answering services may also offer scheduling, call transfers, and other features.
A receptionist or answering agent responds when your team is unavailable.
The service collects the caller's name, contact information, and reason for calling.
For a message-taking plan, the information is forwarded so your team can follow up.
Answer & Take Action.
Your AI receptionist can be configured with your business information, scheduling rules, and automated workflows to assist callers beyond the initial greeting.
Ask relevant questions to identify what the customer needs and collect useful details.
Respond using your configured services, operating hours, service areas, policies, and frequently asked questions.
Gather contact information, service requirements, and lead qualification details before your team follows up.
Depending on your setup, book an appointment, trigger a follow-up workflow, or transfer the caller to your team.
IT DOESN'T JUST ANSWER. IT HELPS WITH WHAT HAPPENS NEXT.
YAIVA's AI receptionist can be configured around your small business, helping customers get useful answers, share important details, and move toward their next step. Available actions depend on the integrations and workflows you choose.
AN AI RECEPTIONIST BUILT AROUND YOUR BUSINESS.
Your small business doesn't need a generic phone script. YAIVA's AI receptionist can be configured with your services, business hours, customer questions, scheduling process, and call-handling preferences. It follows the information and rules you provide to help deliver a more consistent caller experience.
TRAINED ON WHAT MATTERS TO YOU.
You decide what your AI receptionist should know, which questions it should ask, what information it can provide, and what should happen next during different types of calls. Your business knowledge guides the conversation.
Your Business Knowledge
Configure your AI receptionist using approved information about your small business, customers, and daily operations. Your setup can include:
Calendar & Appointment Booking
Connect your AI receptionist to your scheduling process so callers can request or book available appointments according to your calendar and booking rules.
Your Lead Qualification Questions
Choose the questions your AI receptionist asks to collect contact information, service needs, and other useful details before a lead reaches your team.
CRM & Automated Follow-Up
Use configured workflows to update customer records, send notifications, issue confirmations, or initiate follow-up after a conversation.
Call Transfer & Escalation Rules
Establish when your AI receptionist should continue assisting a caller and when the call should be transferred or escalated to a member of your team.
Voice Options & Voice Cloning
Select an AI voice that fits your business. Optional custom voice and voice-cloning features may be available depending on your selected setup.
Call Recording & Full Transcript
With call reporting enabled, receive a recording and written transcript by email after the conversation so you can review what the caller discussed.
KNOW WHAT HAPPENED AFTER EVERY CALL.
When call recording, transcription, and email reporting are enabled, your AI receptionist can send the conversation details to your inbox after each call. Review the written transcript and recording to understand what the customer asked, what was discussed, and what happened next.
KNOW WHAT HAPPENED AFTER EVERY CALL.
An AI receptionist for small business should do more than answer the phone. With call reporting configured, YAIVA helps you review what callers asked, what was discussed, and what happened next. Your conversation details can be delivered directly to your email after each call.
Read the written conversation to review what the caller and your AI receptionist discussed.
When recording is enabled, listen to the conversation whenever you need to review the call yourself.
Receive the available conversation details after the call through the email workflow configured for your business.
Review whether the caller requested an appointment, needed follow-up, was transferred, or took another action.
STAY INFORMED WITHOUT SITTING BY THE PHONE.
Your AI receptionist can handle configured caller conversations while you focus on running your small business. After the call, enabled reporting features provide a record you can review without having to personally answer every incoming call.
Review the written conversation to find important details without listening to the entire recording.
When recording is enabled, hear the actual exchange and understand how the conversation unfolded.
Have available call details sent to your inbox through a configured email notification workflow.
Review the customer's request and see whether an appointment, transfer, follow-up, or another configured action occurred.
Give your small business a clearer record of customer conversations with configured AI receptionist call reporting. Review important details without having to personally answer every call.
BUILT AROUND YOUR BUSINESS.
Your AI Voice Assistant isn't given a generic script and sent to answer calls. It's configured around the way your business operates, communicates, schedules, follows up, and helps customers.
TEACH IT YOUR BUSINESS.
You decide what your assistant should know, what questions it should ask, what information it can provide, and what should happen during different types of customer conversations.
Your Business Knowledge
Train the assistant using approved information about your services, business hours, policies, FAQs, locations, and other important customer-facing details.
Your Lead Questions
Decide what information you want collected from new opportunities before they reach you or your team.
Your Calendar & Scheduling Rules
Configure how appointments should be scheduled and which available times your AI Voice Assistant can offer.
Your Follow-Up & Automations
Trigger confirmations, notifications, CRM actions, workflows, and other automated steps based on what happens during the conversation.
Your Transfer Rules
Establish when your assistant should continue helping, when it should transfer a caller, and when a situation should be escalated to a real person.
Your Voice
Choose a voice that represents your business, including custom voice and voice-cloning options when included with your setup.
THE TECHNOLOGY IS AI. THE EXPERIENCE IS YOURS.
The assistant is configured around the way you want your customers helped — so it sounds less like a generic system and more like an extension of your business.
PUT JESSICA TO THE TEST.
You can experience Your AI Voice Assistant for yourself. Talk to Jessica right here on the website, tell her about your business, and let her show you what an AI Voice Assistant could feel like for your own customers.
MAKE IT YOUR BUSINESS.
Jessica can guide you through a live role-play using your own company name and business type. Then you become the customer and challenge her with a realistic call.
Start by telling Jessica you're here to test Your AI Voice Assistant.
Jessica will use that information to set up the live demonstration around your business.
She'll step into the role and respond as though she's assisting customers for your company.
Ask questions, request service, try to book an appointment, or give Jessica a realistic customer scenario.
NOT SURE WHAT TO ASK? TRY THESE.
Treat Jessica exactly like you would expect one of your own customers to speak to your business.
The easiest way to understand what an AI Voice Assistant can do is to talk to one yourself.
YOUR NEXT CALL COULD BE YOUR NEXT CUSTOMER.
Give customers a way to reach your business even when you can't personally answer. Your AI Voice Assistant can help answer questions, capture opportunities, book appointments, support customers, and keep conversations moving.
Talk to Jessica on the website. Tell her your company name and business type, ask for a live demo, and let her show you how Your AI Voice Assistant could respond for your business.
Built around your business. Available when your customers need you.